Terms of service
TERMS OF SERVICE — BIELENDA PAKISTAN
OVERVIEW
Welcome to Bielenda Pakistan. In these Terms of Service, “we”, “us” and “our” refer to the operator of this online store. The store is powered by Shopify and provides customers with access to product information, online shopping features and related services (“Services”).
These Terms of Service, together with the policies referenced in them, describe the terms that apply when you use our Services. Please read them carefully. By accessing or using the Services, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use the Services.
SECTION 1 — ACCESS AND ACCOUNT
By using our Services, you confirm that you are legally able to enter into a binding agreement under the laws applicable to you. If you allow a minor to use the store, you are responsible for that use to the extent required by applicable law.
To browse the store or place an order, you may be asked to provide information such as your email address, billing details, payment information and shipping address. You agree that all information you provide is accurate, current and complete and that you are authorized to provide it.
You are responsible for keeping your account credentials secure and for activity carried out through your account. You must not sell or transfer your account without permission.
SECTION 2 — OUR PRODUCTS
We make reasonable efforts to display product descriptions, images and information accurately. Actual product colours and appearance may vary depending on your screen and device settings.
Product availability, packaging and descriptions may change. We do not guarantee that the product appearance on your screen will be identical to the product delivered. Nothing in these Terms excludes any consumer rights that cannot lawfully be excluded.
SECTION 3 — ORDERS
When you place an order, you submit a request to purchase the selected products. An order is accepted when we confirm acceptance or dispatch, as applicable. We may decline or cancel an order if a product is unavailable, information is inaccurate, payment cannot be processed, a listing error occurs, or another legitimate reason applies.
If we cancel an order after payment, we will arrange any refund required under our Refund and Return Policy and applicable law. Please review your order before submitting it. Cancellation, return and exchange requests are handled according to our published Refund and Return Policy and applicable law.
Products are intended for personal or household use unless we expressly agree otherwise.
SECTION 4 — PRICES AND BILLING
Prices, discounts and promotions may change. The price charged will generally be the price displayed at checkout when the order is placed, subject to correction of genuine errors. Applicable shipping charges and taxes will be shown at checkout where applicable.
Promotions may have additional terms. You agree to provide accurate and up-to-date contact, delivery and payment information so that we can process your order and contact you when necessary.
SECTION 5 — SHIPPING AND DELIVERY
Order processing and delivery estimates are described in our Shipping Policy. Delivery times are estimates and may be affected by courier operations, weather, public holidays, incorrect address details or other circumstances outside our reasonable control.
Please ensure your shipping address and phone number are correct. We will make reasonable efforts to assist with available tracking or courier information. Nothing in this section limits consumer rights that apply under law.
SECTION 6 — INTELLECTUAL PROPERTY
The website’s original text, graphics and other content may be owned by or licensed to the store operator and are protected by applicable intellectual-property laws. You may use the Services for personal, non-commercial shopping purposes only. You must not copy, reproduce, distribute or commercially use store content without permission, except where permitted by law.
Bielenda names, logos, product names, packaging and trademarks belong to their respective owners. Their use on this website does not mean the store operator owns those trademarks. Other third-party names and logos remain the property of their respective owners.
SECTION 7 — OPTIONAL THIRD-PARTY TOOLS
Our Services may provide access to tools or features operated by third parties. These may be subject to separate terms and privacy practices. Please review those terms before using them. To the extent permitted by law, we are not responsible for third-party tools we do not operate or control.
SECTION 8 — THIRD-PARTY LINKS
Our Services may contain links to third-party websites or services. We do not control and are not responsible for their content, policies or practices. Accessing third-party websites is at your discretion. Review the relevant third party’s terms and privacy policy before providing information or making a transaction with them.
SECTION 9 — RELATIONSHIP WITH SHOPIFY
This store is powered by Shopify, which enables us to provide the Services. Purchases made through this store are transactions between the customer and the store operator. To the extent permitted by applicable law, Shopify is not responsible for products sold or transactions made through this store. Nothing in these Terms limits rights that cannot lawfully be excluded.
SECTION 10 — PRIVACY POLICY
Our collection and use of personal information is described in our Privacy Policy. Because this store is hosted by Shopify, Shopify may process information about your access to and use of the store to provide and improve its services. Information may also be shared with service providers, such as payment processors and delivery partners, where needed to process orders and operate the store. Please review our Privacy Policy for details.
SECTION 11 — FEEDBACK AND REVIEWS
If you submit reviews, suggestions, photographs or other feedback, you confirm that you have the right to submit the content and that it is accurate to the best of your knowledge. You grant us permission to use, reproduce and display submitted content to operate and promote the store, subject to applicable law and any rights you retain.
Do not submit unlawful, misleading, abusive or infringing content, or content that violates another person’s privacy or rights. We may remove content that we reasonably consider violates these Terms or applicable law. We are not required to publish or respond to every submission.
SECTION 12 — ERRORS, INACCURACIES AND OMISSIONS
Information on the store may occasionally contain typographical errors or inaccuracies concerning product details, prices, promotions, shipping charges, delivery estimates or availability. We may correct errors and update information. If an error materially affects an order, we will take reasonable steps to contact the customer and handle the order in accordance with applicable law.
SECTION 13 — PROHIBITED USES
You may use the Services only for lawful purposes. You must not use the store to violate applicable laws, infringe intellectual-property rights, harass or harm others, submit false or misleading information, impersonate another person or interfere with another person’s use of the Services.
You must not upload malicious code, attempt unauthorized access, collect other customers’ personal information without authorization, send spam through the Services, or interfere with website security or operation. We may restrict or suspend access where reasonably necessary to protect the store, customers or Services, subject to applicable law.
SECTION 14 — TERMINATION
Where permitted by law, we may suspend or terminate access to the Services if there is a reasonable basis to believe these Terms have been materially breached or the Services are being misused. Outstanding payment obligations and provisions that by their nature should continue after termination will remain in effect.
SECTION 15 — DISCLAIMER OF WARRANTIES
The information on this website is provided for general shopping and informational purposes. We make reasonable efforts to keep it accurate, but do not guarantee that all information will always be complete, current or error-free.
To the extent permitted by applicable law, the Services are provided on an “as available” basis. We do not guarantee uninterrupted or error-free website operation. Nothing in these Terms excludes warranties or consumer rights that cannot lawfully be excluded.
SECTION 16 — LIMITATION OF LIABILITY
To the extent permitted by applicable law, the store operator will not be liable for indirect or consequential losses arising from use of the Services where such liability may lawfully be excluded. Nothing in these Terms excludes or limits liability that cannot be excluded or limited by law, including mandatory consumer rights.
SECTION 17 — INDEMNIFICATION
To the extent permitted by applicable law, you are responsible for losses or claims caused by your unlawful use of the Services or material breach of these Terms. Nothing in this section applies where doing so would be prohibited by law.
SECTION 18 — SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, that provision will be limited or removed only to the extent necessary. The remaining provisions will continue to apply to the extent permitted by law.
SECTION 19 — WAIVER; ENTIRE AGREEMENT
If we do not enforce a provision immediately, that does not mean we waive our right to enforce it later. These Terms and the policies referenced in them govern your use of the Services, subject to mandatory rights under applicable law.
SECTION 20 — ASSIGNMENT
You may not transfer your rights or obligations under these Terms without our prior written consent, except where such restriction is not permitted by law. We may transfer our rights and obligations as part of a business transfer where permitted by applicable law.
SECTION 21 — GOVERNING LAW
These Terms are intended to be governed by the laws of Pakistan, subject to mandatory consumer-protection rules that apply. Disputes will be handled by courts with appropriate jurisdiction in Pakistan. This section does not remove any rights consumers may have under applicable law.
SECTION 22 — HEADINGS
Section headings are included for convenience and do not affect the interpretation of these Terms.
SECTION 23 — CHANGES TO THESE TERMS
We may update these Terms by publishing a revised version on the website. The updated version will apply from the date stated on the page or, if no date is stated, from publication, subject to applicable law.
SECTION 24 — CONTACT INFORMATION
Questions about these Terms of Service may be sent to:
Trade Name: Bielenda Pakistan
Email: bielendapakistan0@gmail.com
Phone: +92 300 6228809
Business Address: Multan, Pakistan
BEFORE PUBLISHING
Please confirm that “Bielenda Pakistan” is the correct trade name you are authorized to use and add the actual legal name of the business operator if it is different. Confirm that the contact details above are the business details you want customers to see. Create and publish a separate Privacy Policy, Shipping Policy and Refund and Return Policy in Shopify, and link them where appropriate. This is a general draft, not legal advice; consider having it reviewed by a Pakistan-qualified lawyer before publishing.